APOLLO GLOB. MANAGEMENT overview

OMAHA, Neb., Nov. 25, 2024 (GLOBE NEWSWIRE) -- Mosaicx , a conversational AI pioneer, today announced that President Rebecca Jones has been honored in the 2024 CX Leaders Awards , receiving recognition in the Women in CX category. The Women in CX award celebrates a female leader who has demonstrated exemplary leadership, innovation and influence in the field of customer experience. The CX Leaders Awards 2024 is a celebration of the innovators, pioneers and change-makers redefining customer...

OMAHA, Neb., Oct. 17, 2024 (GLOBE NEWSWIRE) -- CX360, Inc. (“ Mosaicx ”), a conversational AI pioneer, applauds today’s decision by the Federal Communications Commission (FCC) to adopt a new regulation requiring georouting for wireless calls to the 988 Suicide & Crisis Lifeline . This decision enables help seekers to receive localized care, maintains the 988 Lifeline’s centralized routing system and promotes a uniform standard of care for people experiencing a mental health crisis....

OMAHA, Neb., Oct. 03, 2024 (GLOBE NEWSWIRE) -- Mosaicx , a conversational AI pioneer, is proud to announce that its intelligent routing technology powers new georouting capabilities for the 988 Lifeline . Since the 988 Lifeline debuted in 2022, Mosaicx has been committed to enhancing its accessibility and responsiveness through vital backend technology. Mosaicx’ partnership with Vibrant Emotional Health (Vibrant), the administrator of the 988 Suicide & Crisis Lifeine is a testament to how...

OMAHA, Neb., May 14, 2024 (GLOBE NEWSWIRE) -- Mosaicx , a cloud-based conversational AI solution, has been named a finalist in the “Automation Solution of the Year” category of the 2024 CCW Excellence Awards . The award recognizes innovative companies and top-performing executives for their contributions to the customer contact profession. Winners will be announced at a gala during Customer Contact Week (CCW) in Las Vegas on June 3 – 6, 2024. In addition to participating in CCW Las Vegas,...

OMAHA, Neb., Nov. 02, 2023 (GLOBE NEWSWIRE) -- Mosaicx , a conversational AI pioneer, was recently awarded “Best Agentless Payment Processor for Enterprise Customers” in Remend’s 2023 AI Self-Service Automation Report and Buyer’s Guide . Remend recognizes Mosaicx for its comprehensive roster of enterprise and mid-market customers, proven results across industries, and strong competency in payment processing. The guide also highlights Mosaicx’ security and compliance approach and...

MOBILE, Ala., Oct. 04, 2023 (GLOBE NEWSWIRE) -- TeleVox , the industry-leading provider of omnichannel digital patient technology, today announced the launch of eCheck-in, a new tool to help healthcare organizations improve and quicken the intake process, increase revenue, and offer a modern healthcare experience to their patients. eCheck-in simplifies the intake process for staff by eliminating paperwork, data entry, and scanning. Patients receive a text message or email with a link to complete...

ISLANDIA, N.Y., Oct. 03, 2023 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”) has completed the $300 million sale of its SchoolMessenger business to PowerSchool, a leading provider of cloud-based software for K-12 education. “We are pleased to complete the sale of SchoolMessenger to PowerSchool and believe that SchoolMessenger products and staff significantly enhance PowerSchool’s existing market leadership,” said John Shlonsky, President and Chief...

OMAHA, Neb., Oct. 03, 2023 (GLOBE NEWSWIRE) -- Mosaicx , a conversational AI pioneer, recently hosted a webinar to discuss generative AI applications with Rebecca Jones and Dr. Anastassia Lauterbach . Dr. Lauterbach is a technology strategist, business founder, international board director, and author, and Rebecca Jones is the general manager of Mosaicx. The webinar is titled “Demystifying Generative AI for CX Applications” and is available to watch on demand via https://bit.ly/mosaicxaiweb...