The Hackett Group , Inc. (NASDAQ: HCKT), a leading generative artificial intelligence (Gen AI) strategic consultancy and executive advisory firm, today released findings from its 2025 Key Issues Study, revealing that global business services (GBS) organizations are rapidly advancing their AI adoption. In 2024, 42% of GBS organizations piloted Gen AI, and 63% of these early adopters reported measurable gains in productivity, cost savings, and service quality. With AI’s transformational...