EGAIN CORP. overview

SUNNYVALE, Calif., May 31, 2024 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI knowledge platform for customer service, announced today that its Board of Directors approved a $20 million increase in its stock repurchase program, bringing the aggregate amount eGain may purchase thereunder from $20 million to $40 million of its outstanding common stock. "Our strong balance sheet allows us to focus on driving long-term shareholder value. This increased authorization underscores our belief that...

SUNNYVALE, Calif., May 29, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the AI knowledge platform for customer service, today announced that a Global 50 manufacturing giant has selected eGain as its strategic AI knowledge platform to provide trusted answers for customer service. A leader in the rapidly growing market for mobility products, the manufacturer was struggling with incorrect and inconsistent answers for customer service due to siloed knowledge and content repositories. Moreover,...

SUNNYVALE, Calif., May 09, 2024 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 third quarter ended March 31, 2024. “Our new knowledge customer win momentum continued this quarter, including a U.S. megabank,” said Ashu Roy, eGain’s CEO. “Through the first nine months of the year, our new logo acquisition has grown 50% - year over year - thanks to AssistGPT™, our novel AI solution to...

SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer service, featuring one of its leading utility clients. “Most AI projects fail. Some estimates place the failure rate as high as 80%—almost double the rate of corporate IT project failures a decade ago,” writes the Harvard Business Review . Businesses are hungry for lessons learned in implementing...

SUNNYVALE, Calif., April 30, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), a knowledge automation platform for customer engagement, will announce its fiscal 2024 third quarter financial results after the close of regular market trading on Thursday, May 9, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When: Thursday, May 9 th at 2:00 p.m....

SUNNYVALE, Calif., March 25, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT™ generative AI service for CCaaS at Enterprise Connect 2024, being held March 25-28 in Orlando, Florida. An integral part of the eGain Knowledge Hub and powered by Generative AI, AssistGPT is a comprehensive zero-code tool that helps automate the knowledge management lifecycle. An AI Console allows administrators...

SUNNYVALE, Calif., March 12, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a knowledge automation platform for customer engagement, today announced that CEO Ashu Roy and CFO Eric Smit will be hosting meetings with investors on March 18, 2024 at the 36 th Annual Roth Conference taking place March 17-19, 2024 in Dana Point, California. For additional information, or to schedule a meeting with eGain management, please contact either your ROTH representative, or MKR Investor Relations, eGain’s...

SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the leading AI knowledge platform for customer engagement, today announced that the company will showcase eGain Knowledge Hub with AssistGPT™ at CCW Berlin, scheduled for February 26-29. Rated #1 by analysts and KMWorld, the eGain Knowledge Hub delivers accurate answers and personalized guidance in the flow of work for agents. Accelerating automation in the Knowledge Hub is eGain AssistGPT...